發表於2025-04-15
Interviewing is a foundational user research tool that people assume they already possess. Everyone can ask questions, right? Unfortunately, that's not the case. Interviewing Users provides invaluable interviewing techniques and tools that enable you to conduct informative interviews with anyone. You'll move from simply gathering data to uncovering powerful insights about people.
Interviewing Users will explain how to succeed with interviewing, including:
Embracing how other people see the world
Building rapport to create engaging and exciting interactions
Listening in order to build rapport.
With this book, Steve Portigal uses stories and examples from his 15 years of experience to show how interviewing can be incorporated into the design process, helping you learn the best and right information to inform and inspire your design.
Interviewing Users 下載 mobi pdf epub txt 電子書 格式 2025
Interviewing Users 下載 mobi epub pdf 電子書##針對用戶訪談這一基本的用戶調研方法,進行瞭詳盡而深入的描述。不僅有理論方法介紹,還有詳細的案例分享,實屬用戶體驗方嚮很實用的工具書。優秀的采訪者用最自然的方式和用戶進行交流,看似不經意,而實際上該說什麼、何時說、如何說以及什麼時候應該沉默,都有精準的權衡。
評分##這本書拿到有一段時間瞭,自己初初翻的時候就發覺不同行業對訪談的要求真的差彆很大,但是一些原則是相通的,就這些共同點,也就是谘詢訪談中的主要原則摘錄齣來,跟大傢分享一下。 原則一:建立信任 這在任何訪談和谘詢中都是非常重要的,如何快速建立良好的信任關...
評分 評分 評分##太寬泛。如果能深入談談如何通過interview挖掘需求就好瞭
評分 評分 評分Interviewing Users mobi epub pdf txt 電子書 格式下載 2025