具體描述
Interviewing is a foundational user research tool that people assume they already possess. Everyone can ask questions, right? Unfortunately, that's not the case. Interviewing Users provides invaluable interviewing techniques and tools that enable you to conduct informative interviews with anyone. You'll move from simply gathering data to uncovering powerful insights about people.
Interviewing Users will explain how to succeed with interviewing, including:
Embracing how other people see the world
Building rapport to create engaging and exciting interactions
Listening in order to build rapport.
With this book, Steve Portigal uses stories and examples from his 15 years of experience to show how interviewing can be incorporated into the design process, helping you learn the best and right information to inform and inspire your design.
用戶評價
##最近在做可用性測試，突然想起瞭以前讀過的這本書。內容平易近人可操作性很強瞭。
評分##interview is an art about not directly asking the questions you want to know
評分##最近在做可用性測試，突然想起瞭以前讀過的這本書。內容平易近人可操作性很強瞭。
評分##很多還是抽象的道理吧，how to部分太少
評分##最近在做可用性測試，突然想起瞭以前讀過的這本書。內容平易近人可操作性很強瞭。
評分##太寬泛。如果能深入談談如何通過interview挖掘需求就好瞭
評分##太寬泛。如果能深入談談如何通過interview挖掘需求就好瞭
評分我一直在想interview 這樣的書要寫成一本，該有多難呀。果不其然，數裏更多的是在講訪談的道，很少涉及術。包括訪談的流程，訪談後的分析等，還是很適閤入門級選手閱讀。而真正關於訪談這件事本身，Tips和經驗總結後的例子很少。乾貨大概就2頁紙。
評分##interview is an art about not directly asking the questions you want to know
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